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How to Retrieve a Customer's Password

  1. In the administration end of the website, click in the Customers tab
  2. Find the customer in either the Active or Inactive Customers list and click on the Username to view their details
  3. Click on the All tab
  4. You will see the Password. From here you can change it by typing into the text box
    Important: If you make changes here, it will affect the customer's access to your website!
  5. Click Save