Support will be available on non-statutory holidays by phone,
email, and livechat. Our emergency line will be available after hours,
the statutory holidays and weekends. Learn more here.
Recent server outages affecting your website with Zeald
You may have noticed some interruption with your website availability lately. These outages have been caused by DDoS attacks. Simply put, a DDoS attack simulates millions of computers trying to access a website at the same time. This puts tremendous stress on the online infrastructure and can make accessing a website difficult, or impossible.
System Status Blog
This blog was becoming a little over crowded with two different subjects. One was about all things new at Zeald and one was keeping you informed about our current status. We've decided to split the two into different blogs; however you still access both blogs via the same place (click on what's new tab or current status link on the help website header)
If you signed up to receive this blog we have automatically subscribed you to both blogs so you will still receive the same information about what is new and our current status. You are not receiving any extra information and you can unsubscribe to either at any time if you do not wish to receive both (link in bottom of emails).
Explanation of recent DNS issue
A technical fault at the internet registry SRS Plus (part of Network Solutions) used by the Zeald domain and email manager led to an intermittent outage of domain name resolution for domain names hosted on it.
Ask questions in our Support Forum, an online community for Zeald.com clients.
ask anything, don't be scared. Search questions to find answers. Answer other clients questions. The Zeald.com support team will help you find answers. Share ideas, experiences & discoveries with the Zeald.com community.
Make a suggestion
Make a suggestion to improve Zeald.com products, services or processes. Vote for suggestions and the best ideas or the ones with the most votes will be seriously considered for future research & development. Or send us a private message