Meri Kirihimete! 2022

We are on holidays from Dec 23 to Jan 15

Support will be available on non-statutory holidays by phone, email, and livechat. Our emergency line will be available after hours, the statutory holidays and weekends. Learn more here.

Product release & notifications

US Server problem

Published on
3.26pm: Resolved. The US server is back up and running.

Our US-based hosting provider Rimu is currently having issues, which is affecting our US websites. This will only have an affect on your website if it is pointed to our US server, which has the IP address You can find more status updates at their website here

We are moving away from Rimu as a US provider soon, to a more reliable provider. We already have a new US server up and running, and as a solution to this issue we encourage you to point your domain name (website address) to our new US server. You'll need to do this eventually anyway, so it won't hurt to make this change to your domain now, if you're able to. The new IP address is and you can find pointing instructions at
Published on