3.26pm: Resolved. The US server is back up and running.
Our US-based hosting provider Rimu is currently having issues, which is affecting our US websites. This will only have an affect on your website if it is pointed to our US server, which has the IP address 184.108.40.206. You can find more status updates at their website here.
We are moving away from Rimu as a US provider soon, to a more reliable provider. We already have a new US server up and running, and as a solution to this issue we encourage you to point your domain name (website address) to our new US server. You'll need to do this eventually anyway, so it won't hurt to make this change to your domain now, if you're able to. The new IP address is 220.127.116.11 and you can find pointing instructions at http://help.zeald.com/Hosting+Domains++Email/Pointing+a+domain+to+your+Zeald+website.html
Ask questions in our Support Forum, an online community for Zeald.com clients.
ask anything, don't be scared. Search questions to find answers. Answer other clients questions. The Zeald.com support team will help you find answers. Share ideas, experiences & discoveries with the Zeald.com community.
Make a suggestion
Make a suggestion to improve Zeald.com products, services or processes. Vote for suggestions and the best ideas or the ones with the most votes will be seriously considered for future research & development. Or send us a private message