Chatbot and ZEST Text Notifications

Email is not commonly used by small businesses in the Philippines. Instead, businesses use instant chat apps such as Viber, WhatsApp, or SMS as their primary communication. It's important for merchants to be notified as soon as a new order comes in so that they can quickly process the order and get it delivered.

This article shows how you can enable SMS notifications for your ZEST websites.
Your mobile number will get an update whenever there are new orders placed on your site.

This works for orders with Shopbot and ZEST.
Sample of the text notification:


How to enable the SMS order notification:

1. Go to the Preferences tab and set the catalogues primary country to Philippines


After setting the primary country to Philippines, a field SMS notification number will display in contact settings.


Add a preferred mobile number. The order notification will be sent to this number.