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Dealing with Customers

 

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Your website captures the details of every person who makes contact with it either by making an enquiry, placing an order, or creating a membership account. The website refers to every one of them as Customers, whether they have bought a product from you or not

How to Edit a Customer's Details

  1. In the administration end of the website, click on the Customers tab 2
  2. Find the customer in either the Active 3 or Inactive Customers list 4
  3. Click on the Username to view their details
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  4. You can edit the customers details by clicking on the different tab, e.g. click on the Shipping tab, you are able to add or edit the customer's shipping information (physical address) by typing into the text boxes or edit the customers' billing information (postal address), click on the Contact tab
  5. Click Save