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How it works

Shopbot is being used by the GEM PH e-commerce clients as an extension of their website to sell their products at the same time for customers to reach out to them. We set up an instance of the Shopbot on the clients Facebook account and connect it to their ZEST/ GEM website.

Browse Products

Users can browse all of the products' categories and items a business has in Shopbot. Users can select whether they want to order their selected products either in the client's site or directly in the chat.

Browse Product Categories

Browse Product Items

Add to Cart & Update Item Quantity

Buyers can add their selected items in a cart in Shopbot. They can also remove their selected items in their carts and update the quantity of their items or orders.

Add to Cart

Update Item Quantity

Checkout

Upon checking out Shopbot will ask buyers to provide their email address to send their receipt copy. After that, the buyer should enter their name and present address.

Buyer's Email Address

Buyer's Name and Address

Delivery Method

Buyers can select two options for the delivery method of their orders. These are Click & Collect or Pick-up and Cash on Delivery. The GEM PH team allows Cash on Delivery transactions in the Philippines as part of the main transaction of the GEM sites.

Update Delivery Method

Place Order & Select Payment Option

Once the buyer has entered his/her email address and present address, he/she can now Place Order and Select a Payment Option, for the Payment Option Shopbot supports GCash, Paymaya, and Cash (Cash on Delivery) as its payment options.

Place Order

Payment Option Selection