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Getting instant help online through support chat

Meet the support team

Dan-893

Dan Daugdaug

Customer Support

P. 0508 932 748 ex 1
E. support@zeald.com

MarkY

Mark Parba

Customer Support

P. 0508 932 748 ex 1
E. support@zeald.com

Lulu rose web

Lulu Rose

Customer Support

P. 0508 932 748 ex 1
E. support@zeald.com

Vince

Vince Olamit

Customer Support

P. 0508 932 748 ex 1
E. support@zeald.com

jo

Jo O'Bray

Customer Support

P. 0508 932 748 ex 1
E. support@zeald.com

You'll see this at the bottom of the website manager, help site and other places where you might need a helping hand. This is the fastest and best way to contact us, as we can help you while you work and we have a button to click that may allow us to see your screen, which really short-cuts the process of figuring out what's going on and giving you the answers you need.

 

 
  1. Click on the instant help box:
     box
  2. The box will pop open : give us your name and email (in case we get cut-off, this helps us get back to you):
    Selection 151
  3. Let us know what you're trying to do or what help we can provide.  Because our support team can, at times, see what page you're on, we already know a lot more than we would if you were to email or call us, so we can give you the fastest possible answers, plus, if you get interrupted by a phone call, customer or staff member, you can continue on the conversation at your own pace:
    Selection 152

Talk to us, or email us

  
We're also still accessible the old-fashioned way, on the phone or via email:

Email: support@zeald.com
Free phone: NZ - 0508 932 748 x 1        AUS - 1800 224 032 x 1
Live chat: Bottom right hand corner in Website Manager

Business hours: 9am-5pm Monday - Friday (NZ time)