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Getting help from the Support Team

Talk to us, or email us

  
We're available on the phone or via email:

Email: support@zeald.com
Free phone: NZ - 0508 932 748 x 1        AUS - 1800 224 032 x 1
Live chat: Bottom right hand corner in Website Manager

Business hours: Monday - Friday (NZ time)
 

Meet the support team

Dan-893

Dan Daugdaug

Support Specialist

P. 0508 932 748 ex 1
E. support@zeald.com

MarkY

Mark Parba

Support Specialist

P. 0508 932 748 ex 1
E. support@zeald.com

Lulu rose web

Lulu Rose

Senior Support Specialist

   
E. 
support@zeald.com

Vince

Vince Olamit

Support Specialist

P. 0508 932 748 ex 1
E. support@zeald.com

jo

Jo O'Bray

Support Specialist

P. 0508 932 748 ex 1
E. support@zeald.com

Get help with our online chat:


You'll see this at the bottom of the website manager, help site and other places where you might need a helping hand. This is the fastest and best way to contact us, as we can help you while you work and we have a button to click that may allow us to see your screen, which really short-cuts the process of figuring out what's going on and giving you the answers you need.

 

 
  1. Click on the instant help box:
     box
  2. The box will pop open : give us your name and email (in case we get cut-off, this helps us get back to you):
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  3. Let us know what you're trying to do or what help we can provide.  Because our support team can, at times, see what page you're on, we already know a lot more than we would if you were to email or call us, so we can give you the fastest possible answers, plus, if you get interrupted by a phone call, customer or staff member, you can continue on the conversation at your own pace:
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