Questions? Feedback? powered by Olark live chat software

Getting help from the Support Team

Talk, chat, or email us :

  
We're available on the phone, chat or via email:

Email: support@zeald.com
Free phone: NZ : 0508 932 748 ext 1 | AU : 1800 224 032 ext 1
Live chat: Bottom right hand corner in Website Manager

Business hours: Monday - Friday (NZ time)
 

Meet the support team

Lulu rose web

Lulu Rose

Senior Support Specialist

   
E. 
support@zeald.com

MarkY

Mark Parba

Support Specialist

P. 0508 932 748 ext 1
E. support@zeald.com

Cassie

Cassie Morris

Support Specialist

P. 0508 932 748 ext 1
E. support@zeald.com

Vince

Vince Olamit

Support Specialist

P. 0508 932 748 ext 1
E. support@zeald.com

maxmacauyag200x205

Max Macauyag

Support Specialist

P. 0508 932 748 ext 1
E. support@zeald.com

Get help with our online chat:


You'll see this at the bottom of the website manager, help site and other places where you might need a helping hand. This is the fastest and best way to contact us, as we can help you while you work and we have a button to click that may allow us to see your screen, which really short-cuts the process of figuring out what's going on and giving you the answers you need.

 

 
  1. Click on the instant help box:
     Support Team
  2. The box will pop open : give us your name and email (in case we get cut-off, this helps us get back to you):
    Selection 151
  3. Let us know what you're trying to do or what help we can provide.  Because our support team can, at times, see what page you're on, we already know a lot more than we would if you were to email or call us, so we can give you the fastest possible answers, plus, if you get interrupted by a phone call, customer or staff member, you can continue on the conversation at your own pace:
    Selection 152