Date | Day | Holiday | Support |
23 Dec 2020 | Wednesday | Zeald Last Day 2020 | Standard |
24 Dec 2020 | Thursday | Support Holiday | Emergency |
25 Dec 2020 | Friday | Christmas (Statutory) | Emergency |
26 Dec 2020 | Saturday | Weekend | Emergency |
27 Dec 2020 | Sunday | Weekend | Emergency |
28 Dec 2020 | Monday | Boxing Day (Statutory) | Emergency |
29 Dec 2020 | Tuesday | Support Holiday | Emergency |
30 Dec 2020 | Wednesday | Support Only | Standard |
31 Dec 2020 | Thursday | Support Holiday | Emergency |
1 Jan 2021 | Friday | New Year's Day (Statutory) | Emergency |
2 Jan 2021 | Saturday | Weekend | Emergency |
3 Jan 2021 | Sunday | Weekend | Emergency |
4 Jan 2021 | Monday | Support Holiday | Emergency |
5 Jan 2021 | Tuesday | Support Holiday | Emergency |
6 Jan 2021 | Wednesday | Support Only | Standard |
7 Jan 2021 | Thursday | Support Holiday | Emergency |
8 Jan 2021 | Friday | Support Holiday | Emergency |
9 Jan 2021 | Saturday | Weekend | Emergency |
10 Jan 2021 | Sunday | Weekend | Emergency |
11 Jan 2021 | Monday | Support Only | Standard |
12 Jan 2021 | Tuesday | Support Only | Standard |
13 Jan 2021 | Wednesday | Support Only | Standard |
14 Jan 2021 | Thursday | Support Holiday | Emergency |
15 Jan 2021 | Friday | Support Holiday | Emergency |
16 Jan 2021 | Saturday | Weekend | Emergency |
17 Jan 2021 | Sunday | Weekend | Emergency |
Our user pays emergency support line will be available should you experience any emergency issues with your website. Call 026113320 or our free phone number 0508 932 748 ext 9 to speak to the after-hours answer service. If you are calling from outside of New Zealand then the number is +6426113320.
Our support team will be available by phone and email from 11 - 5pm (NZ) Call 0508 932 748 (NZ), 1800224032 (AU) or email support@zeald.com Our normal website build and other services will recommence when we return in the New Year on the 18th of January.
We avoid releasing big changes, such as:
If you do have a need to launch something during this time period please let us know well in advance so that we can book the necessary work.
Is the 18th of December, to allow time to complete post-launch checklists and QA to ensure everything is working before the Christmas holiday period.