Get help with our online chat:
You'll see this at the bottom of the website manager, help site and other places where you might need a helping hand. This is the fastest and best way to contact us, as we can help you while you work and we have a button to click that may allow us to see your screen, which really short-cuts the process of figuring out what's going on and giving you the answers you need.
- Click on the instant help box:
- The box will pop open : give us your name and email (in case we get cut-off, this helps us get back to you):
- Let us know what you're trying to do or what help we can provide. Because our support team can, at times, see what page you're on, we already know a lot more than we would if you were to email or call us, so we can give you the fastest possible answers, plus, if you get interrupted by a phone call, customer or staff member, you can continue on the conversation at your own pace: