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Google Reviews Collection



About 79% of online consumers trust customer reviews as much as they trust personal recommendations from friends, while 92% of them said they are less likely to buy from a business where they have read negative reviews about. Credibility and trust-building have become critical factors that influence your online customers’ buying behaviour. Customers often turn to reviews to assess whether a product or service is worth their time, effort, and money. Highlighting positive reviews and having a solid response strategy to negative ones are your best bet in fostering credibility to potential customers. Adding Google Reviews to your website helps you build trust among potential customers. It helps you attract consumers who are interested in your products or service, but are simply looking for one more push, like a reassuring positive review, to make a purchase. Incorporating Google Reviews on Zest websites is now far easier with our new Google Reviews Collection.

This new Zest feature makes it easy for you to load Google Reviews into your website and make them look smart and consistent with the Google review design. You can load the reviews manually, which means that you can pick and choose the reviews you feel promote the most important aspects of your service.
Google Reviews Collection
 
This new Zest feature makes it easy for you to load Google Reviews into your website and make them look smart and consistent with the Google review design. You can load the reviews manually, which means that you can pick and choose the reviews you feel promote the most important aspects of your service.

Adding a Google Review

To add a Google Review, start by logging in to the backend of your Zest website using your website username and password. Once you’re logged in, you will be directed to your Zest website dashboard. Next, on the menu section, click “Content”.



From there, click “collection”. This will direct you to a page where you can find catalogs of different content collections available on your website. Locate the “Google Review” catalog, and then click “Edit Google Review”



To add a new customer review, click “Add Google Review”


You will be directed to a page where you can add all the details of the customer review you would like to load to your website. Start adding the star rating, review date, and the category the review falls under.



If the review you’re trying to load into your website does not fall under any category, feel free to leave the section blank. Next, under the Review section, write down the customer review.



You can keep the reviews simple by pulling a few sentences from your customer's actual review on Google, as they will have their own clean format on the front end. However, if you’d like to elaborate on the review you’re wanting to load on your website, you can add images by clicking the  icon on the right-hand side of the Markdown Editor.

To upload a new image, click the blue Upload button.



Next, select the image you’d like to upload from your computer. Once it's ready, hit “Select”.



Since we’re using the Markdown Editor, you’ll notice that the image you’ve uploaded will appear as a link on the review section.


To check what it looks like on the front end, click the “Preview” button right beside the Markdown Editor. Depending on the size of the image you uploaded, the image should look something like this.



You can also supply links by clicking the  icon located right next to the image icon. Here’s what a review with a link looks like on the backend.


To see what it looks like on the front end, click “Preview”.


Next, add the name and image thumbnail of the person who left the review. If you'd like a unique URL for this Google Review entry, you may also create a special Slug just under the thumbnail section.


Once everything has been added and set, click 
 
To edit an existing Google Review on your website, log in to the backend of your Zest website using your admin username and password. On the menu at the top of the page, click “Content” and then “collection”.



There you will find all the installed collections on your website. Among the catalogs, find “Google Review”. Next, click “Edit Google Review”.



This will direct you to the Google Review collection where you will find all the existing Google Reviews currently showing on your website.



From there, locate the customer review you would like to edit and click the pencil icon on the left hand section of the entry.



You can edit virtually all aspects of the Google Review entry from the star rating, review date, category, reviewer details, right down to the slug. You may also edit the actual review using the Markdown Editor under the Review section. Correct grammatical and typographical errors on the existing review using the editor on the page. You can also add images and links to make the review more comprehensive.

To upload a new image, click the blue Upload button.



Choose the image you’d like to upload from your computer. Once the image has been selected, click “Select”.


The image you upload will appear as a link on the backend editor since we’re using the Markdown Editor for our collections.


To check what it looks like on the front end, click the “Preview” button right beside the Markdown Editor. Depending on the size of the image you uploaded, the image should look something like this.



You can also supply links by clicking the  icon located right next to the image icon. Here’s what a review with a link looks like on the backend.



To see what it looks like on the front end, click “Preview”.



Next, add the name and image thumbnail of the person who left the review. If you'd like a unique URL for this Google Review entry, you may also create a special Slug just under the thumbnail section.



Once you’re happy with the changes, click